Information We Collect

We may collect:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Order information

• Payment information processed through secure third-party providers

• Website usage information

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Communicate regarding purchases

• Improve our website and services

• Prevent fraud

• Comply with legal obligations

Payment Security

Payments are processed through secure third-party payment providers.

Aara Atelier does not store or have access to your full payment card details.

Marketing Communications

Where permitted, we may occasionally send updates regarding:

• New arrivals

• Promotions

• Events

• Special offers

You may unsubscribe at any time.

Cookies

Our website uses cookies and similar technologies to improve user experience, analyse traffic, and support website functionality.

You may manage cookie preferences through your browser settings.

Information Sharing

We do not sell your personal information.

Your information may be shared with trusted service providers including:

• Shopify

• Payment processors

• Delivery partners

• Analytics providers

This information is shared only where necessary to operate our business.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services

• Fulfil legal obligations

• Resolve disputes

• Maintain business records

Your Rights

Under UK GDPR, you may have rights to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to certain processing activities

To exercise your rights, please contact us.

Data Security

We take reasonable technical and organisational measures to protect personal information.

However, no online transmission or storage system can be guaranteed completely secure.